Tanks are created on-demand, a process which can take between 2-7 days. Within the United States, ~98% of orders are shipped out within 5 business days, with over half of orders shipping within 3 business days or less. If you ever have a question about the status of your order, get in touch.
For tanks, US shipping costs $5 for the first product, and $0.75 for each additional product.
Any claims for misprinted/damaged/defective items must be submitted within 25 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 25 days after the estimated delivery date.
Since our printer also handles fulfillment, returns are only free if there’s a real problem with the product. At least while Tanks that Get Around is just getting started, we cannot make free returns for buyer’s remorse or wrong sizes. Similarly, if you input the wrong address, you will be liable for reshipment costs to reship your order.
Before making a return, get in touch and we’ll do our best to accommodate you within our existing abilities.
In an effort to reduce the probability of needing a return because of an incorrect size, please use the following size charts: