Please God let them get it together before someone dies from a California King canopy collapsing catastrophe. Actually my wife and I were very excited. Selecting the furniture was fine. If I may give some advice... avoid the headache, waste of time, and incompetence and shop anywhere else for you furniture. Toll-Free Technical Assistance. Menu & Reservations Make Reservations . We are collecting and recycling damaged goods from others. After two years the drawer pulls are completely worn out causing damage to the furniture piece. Neither Furniture Row or the company they sell their warranties to (great white bottling co.) will help resolve my problems. Furniture Row® provides detailed product listings for home furniture products and home décor options available across local stores and online. make copies and records of everything and always take pictures. Patio furniture sales at Furniture Row let customers equip a porch or deck at affordable prices. Not to mention the left side of the frame was not screwed all the way in so it broke off when I got on top of the bed in a normal setting position keep in mind I only weigh a hundred and forty nine pounds the bed can support 5 people comfortably but the slats did not seem logical enough to hold any type of way and resemble flossing toothpicks because they were so skinny and thin. Mix and match tables and chairs, or pick a coordinating dining set. because if my bed was properly inspected the screws would have been tightened all the way without being damaged or big enough to hold the bed in place properly then they should have inspected the machines as well  to properly cut out the pieces to the bed which would have a perfect fit. A hall tree or storage bench can stow spare blankets and winter coats. Furniture Row provides plenty of options to put the finishing touches on any room. Not only have I had to deal with poor service, now I have a quality issue. Learn more. So now I am sitting here with three broken slats missing a peg which needs an additional four slats to properly support the bed right and the slats need to be reinforced for durability. Actually my wife and I were very excited. Family owned and operated. We also had issues with our mattress, the springs in the side broke, they replaced it with an inferior product. The delivery date was scheduled and I took a vacation day,  The delivery time came and passed, I called the Dixie warehouse store and spoke with the Supervisor "Tim" He said the actual delivery date was set for the following week. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Everywhere I went, I couldn't find exactly what I wanted. I mean, naturally, a store like this will be near the mall(s) in any…", Yelp users haven’t asked any questions yet about. do not be afraid to stand up for what's right even if they hire lawyers to intimidate you someone out there will fight for your rights. I've purchased a five-year no questions asked warranty on my $4000 bedroom suit. Little ones can sleep in style thanks to the Furniture Row collection of children's furniture. A third delivery date was scheduled for two weeks later. Kit includes complete, step-by-step construction, assembly and installation instructions and tutorial DVD. He also said he left a message, however there was no message received. it is a horrible way to conduct business and highly unprofessional. Furniture Row deals in both sets and single pieces. because someone needs to fight for the consumer and little people but everyone else is too afraid to do so. These people are nothing more then lousy, money hungry salesman. Light up dark spaces with a lamp, or spread an area rug to warm up the floors. See reviews, photos, directions, phone numbers and more for Furniture Row Louisville locations in Louisville, KY. The furniture was refused and returned to the warehouse. The toothpick is too thin brittle and weak to support the car in its entirety not to mention the sheer mass volume and weight of the car would collapse. Neither Furniture Row or the company they sell their warranties to (great white bottling co.) will help resolve my problems. Select from a variety of mattress designs to land the right fit for any sleeping position. lawyers need to grow a bigger pair and get on Yelp and find people that needs help. Locate the closest Furniture Row store near you to find deals on living room, dining room, bedroom, and/or outdoor furniture and decor at your local Louisville Furniture Row I should have never excepted it. I will say that every time they were of error, I was compensated $100.00. An American retailer, Furniture Row offers locations across the United States. The company features a wide selection of products from four big-name home furnishing and bedding sellers: The array of choices at Furniture Row lets shoppers outfit the whole living room from seating to storage. I had a picture in my head of what I wanted. Upgrade rooms with a bunk bed or daybed and round it all out by adding a dresser or a kid-sized desk. When I received the couch it was of obvious lesser quality. Find here all the Furniture Row stores in Louisville. Again, I called the warehouse and spoke with Tim, this time Tim explained "the furniture we selected was so popular there was a backlog with the manufactures", this guy lies so much he can't remember what lies he tells different customers or just does not care. This vendor even has hard-to-find items like waterbeds. I purchased a California king canopy bed that had free slots that were too thin to support the bed that weigh over a thousand pounds missing support studs for the pegs to support the mattress and frame itself. Gary Carver, 1 other review that is not currently recommended, Find more Furniture Stores near Furniture Row Center, Find more Home Decor near Furniture Row Center, Find more Mattresses near Furniture Row Center. Browse outdoor ottomans, sofas, and chaise lounges to relax in the sun. One of the delivery men said "This happens all the time. This retailer's selection also covers everything needed to furnish a home workspace. See reviews, photos, directions, phone numbers and more for Furniture Row locations in Louisville, KY. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. They had two Mexicans put the bed together without any directions or manuals to go with it so I do not have any of this for my own discretion and reading leisure. When the truck actually did arrive, THEY HAD THE WRONG FURNITURE!! 3 Reviews (502) 968-2424 Website. I've purchased a five-year no questions asked warranty on my $4000 bedroom suit. Founded in 1922, McLogan is one of the oldest sign and…. In addition to tables and chairs in many shapes and sizes, customers can pick up wine cabinets, barstools, and buffets. Furniture Row stores in Louisville - Hours, locations and phones . believe me Common Sense goes a long way you don't hand someone a toothpick and tell them to balance a car it's not going to happen. the frustration is real my brain hurts. 502-650-1530 "I was driving around town shopping all day, looking for a dressy and professional looking coat. That man that runs the warehouse, Tim, is incompetent"... his words, not mine. The  absolute worst furniture buying experience... ever. because these big business companies like Ashley Furniture and everyone else are too busy taking our money and no one is trying to sue them and take their money back from the damaged and misplaced items that we are purchasing. We've sent you a private message to request your contact information. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. The following day I called Tim and requested to speak with his supervisor due to his incompetence. Studio now open. Designs for every occasion & style. The next day I sat down in one of the new kitchen chairs, and it wobbled slightly. They gave me the wrong support system for the bed and geometrically Miss shaped pieces that go on top of the columns that should have been corrected in the factory but they still sold these huge beds for a exaggerated price. We are very sorry about the miscommunication the store was providing you with and the unhelpful customer service, but we'd like to take this opportunity to make things right with you.

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